01What sarees do you sell?
Banarasi, soft silk, Kanchipuram, cotton, organza and festive weaves. The fabric is on each product page. See our fabrics.
02Is a blouse included?
Yes, an unstitched blouse piece is included unless the product page says otherwise. Stitching is a separate request. See blouse stitching.
03What size do I order?
The saree is free size. You stitch the blouse to your measurements. See the size guide.
04How long is delivery?
We dispatch in 1 to 2 working days. India delivery is usually 3 to 7 working days after that. International, on select sarees, is usually 7 to 14 working days. Shipping policy.
05Do you take cash on delivery?
Yes, in India, where the courier offers it. If you do not see it at checkout, that pin code needs a prepaid order.
06How do I track an order?
Use the tracking link in your shipping email or SMS, or open Orders in your account. If nothing has arrived after 2 working days, WhatsApp us the order number.
07Can I cancel?
Yes, within 24 hours, and only before we ship. After dispatch, use the returns policy once the saree is delivered.
08Can I return a saree?
Within 7 days, if it is unused, complete, and you have an opening video. A change-of-mind return comes back as store credit. If we sent the wrong or a damaged saree, we replace it or refund the payment. Returns policy.
09Will the colour match my screen?
Not exactly. Silk and zari shift in daylight. Read the colour disclaimer before you order.
10How do I wash it?
Dry clean silk and heavy zari. Do not soak. Cotton may allow a gentle wash if the product page says so. Care guide.
11How can I pay?
Cards, UPI, wallets, net banking, and cash on delivery in India where it is offered.
12How do I reach you?
Official support is WhatsApp chat only on +91 99099 35157, or email support@zarimysore.co. Hours: Monday to Saturday, 10:30 AM to 5:30 PM IST. Please do not call. We never ask for your OTP, card number, PIN or a payment to a personal account.