Important notice – Zarimysore

The weaves

Write to the house

Surat · Amland

Before you open the parcel

Film the opening. Then unfold.

This is the one habit that protects both of us. A continuous opening video is required for any damage, missing-piece or return claim.

Video From sealed parcel to opened sareeTags Leave them on until you decideBlouse Check the piece is in the parcelChannels Only our WhatsApp and email

01The video

Place the sealed parcel on a table. Show the shipping label. Open it without stopping the recording. Show the saree, the blouse piece and the tags. Keep the file until the return window has passed.

02What to check

  • The product matches the name on your order.
  • The blouse piece is present, if the page promised one.
  • There is no tear, large stain or missing pallu that was not described.

A small variation in zari placement or a shift in colour from your phone screen is described in the colour disclaimer and is not damage.

03Messages that are not us

Our only WhatsApp is +91 99099 35157. Our only support email is support@zarimysore.co. We do not ask for OTP, card numbers, or a delivery fee on a personal UPI. If a message asks for those, do not pay, and tell us on the number above.

04If something is wrong

Official support is WhatsApp chat only on +91 99099 35157, or email support@zarimysore.co. Hours: Monday to Saturday, 10:30 AM to 5:30 PM IST. Please do not call. We never ask for your OTP, card number, PIN or a payment to a personal account.